Terms of Use
Last updated on the 20th day of October, the year 2026
1. AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement between you (“User”) and Pixel Rainbow Inc., doing business as AppSign.me, with a business address at 700 North Fairfax Str. STE 614, Alexandria, Virginia 22314 (“Company”, “we”, “us”, “our”). They govern your access to and use of the appsign.me website and its subdomains, including library.appsign.me and ai.appsign.me, any purchases you make through them, and any related media, mobile website, or mobile application (collectively, the “Site” or “Service”). By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and any supplemental terms posted on the Site. We reserve the right to modify these Terms at any time, and your continued use of the Site constitutes acceptance of the updated Terms.
The information provided on the Site is not intended for distribution in jurisdictions where such use would be contrary to law.
2. INTELLECTUAL PROPERTY RIGHTS
Developer’s Content & Intellectual Property:
Developers grant us a non-exclusive right to store, process, and maintain their Applications — including graphics, text, and related materials — solely to facilitate the Service. Developers affirm that they own or have the rights to all content provided and retain all intellectual property rights to their Applications.
AppSign Content & Intellectual Property:
All content, source code, databases, functionality, software, website designs, and trademarks on the Site (“AppSign Content” and “Marks”) are owned or licensed by us and are protected by intellectual property laws. You may use the AppSign Content only as necessary to distribute your Applications in accordance with these Terms.
Third-party Products:
Products sold on the Site that belong to a Rightsholder (see Section 18B) are owned by their Rightsholders or licensors. A purchase gives you only the right to use the Product within the scope described on its Product Page and in the Rightsholder's own terms. No other intellectual property rights are transferred to you.
2A. DMCA NOTICE AND INFRINGEMENT PROCEDURES
If you believe that content on the Site infringes your copyright, please send a written notice to our designated copyright agent including:
- Your signature (physical or electronic) of the authorized representative;
- Identification of the copyrighted work;
- Identification of the allegedly infringing material with sufficient detail to locate it;
- Your contact information (address, telephone, email);
- A statement of your good-faith belief that the use is not authorized.
2B. PRIVACY AND DATA PROTECTION
We are committed to protecting your privacy. Our data collection, use, retention, and sharing practices are described in our Privacy Policy, which is incorporated herein by reference. By using the Site, you consent to these practices. For any privacy-related concerns, please contact privacy@appsign.me.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that:
- You are at least 16 years old (or the applicable minimum age in your jurisdiction) and will comply with these Terms;
- You will not access the Service using automated means (e.g., bots or scripts);
- Your use of the Service is for lawful purposes only.
- If you make a purchase, you are of legal age to enter into a binding contract in your jurisdiction, and the information you provide at checkout is accurate.
- Developers: You affirm that you own or have all necessary rights to any Applications you upload and distribute. You are responsible for managing access to these Applications and for including any relevant usage terms.
- Testers: You agree to test Applications on a voluntary basis, maintain confidentiality regarding the Applications, and acknowledge that any compensation arrangements with Developers are separate from AppSign.me.
4. PROHIBITED ACTIVITIES
You agree not to:
- Impersonate any person or misrepresent your identity;
- Circumvent or disable any security features of the Site;
- Upload or transmit viruses, malware, or other harmful code;
- Harvest or collect personal information of other Users without consent;
- Engage in fraudulent, deceptive, or otherwise abusive behavior;
- Interfere with or disrupt the operation of the Service.
- Testers: You must not modify, copy, publicly exhibit, or reverse engineer the Applications.
- Developers: You must not upload or distribute Applications for which you do not hold all necessary rights.
- Violation of these prohibitions may result in immediate termination of your account.
5. TESTER-GENERATED CONTRIBUTIONS
If you provide any Contributions (such as comments, suggestions, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, and display such Contributions for any purpose. You waive any moral rights in these Contributions.
6. DEVELOPER-GENERATED CONTRIBUTIONS
By using our Ad Hoc Distribution Service, Developers are solely responsible for determining which individuals may access their Applications. You acknowledge that you are responsible for the content of your Applications, including user support and warranty. Applications distributed via our Service must not simultaneously be available on any public application store; if they are, you must promptly notify us and remove them from the Service.
7. SUBMISSIONS
Any Submissions (including questions, feedback, or ideas) provided to us become our sole property. We may use such Submissions for any purpose without any obligation or compensation to you.
8. SERVICE MANAGEMENT
We reserve the right to monitor the Service, take legal action for any violations, restrict access, and remove or disable content as necessary to protect our rights and ensure proper operation of the Service — all without prior notice.
9. TERM AND TERMINATION
These Terms remain in effect while you use the Service. We may, at our sole discretion, deny access or terminate your account (with or without notice) for any reason, including a breach of these Terms. Upon termination, you may not register for a new account under your name or on behalf of another party.
10. MODIFICATIONS AND INTERRUPTIONS
We may modify, update, or remove content on the Site at any time without notice. We do not guarantee uninterrupted or error-free operation of the Service and will not be liable for any modifications or interruptions.
10A. SERVICE LEVELS AND UPTIME DISCLAIMER
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. While we strive for high availability, we do not guarantee continuous access and are not liable for downtime, delays, or disruptions caused by maintenance, technical issues, or events beyond our control.
11. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflicts of law. You consent to the exclusive jurisdiction of state and federal courts in Alexandria, Virginia.
11A. DISPUTE RESOLUTION AND ARBITRATION
In the event of any dispute arising from these Terms or your use of the Service, the parties agree first to attempt informal resolution for 30 days. If unresolved, the dispute shall be settled by binding arbitration administered by the American Arbitration Association in Alexandria, Virginia under its Commercial Arbitration Rules. Claims must be pursued individually, and class or consolidated actions are waived to the maximum extent permitted by law.
12. CORRECTIONS
We reserve the right to correct any errors, inaccuracies, or omissions on the Site at any time without prior notice.
13. DISCLAIMER
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE’S CONTENT IS ACCURATE OR COMPLETE, NOR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
14. LIMITATIONS OF LIABILITY
IN NO EVENT SHALL WE, OUR OFFICERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.
- For paying customers, our total liability for all claims shall not exceed the total amount paid by you during the 12 months preceding the claim.
- For free accounts, our liability is limited to a nominal amount not exceeding $100.
15. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless AppSign.me, its affiliates, officers, agents, and employees from any claims, damages, or liabilities arising from your use of the Service, breach of these Terms, or infringement of any rights of a third party.
16. USER DATA
We store data you transmit to the Site to manage its performance. Although we perform routine backups, you are solely responsible for the data you provide. We are not liable for any loss or corruption of such data.
17. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By visiting the Site or communicating with us electronically, you consent to receive electronic communications. Such communications satisfy any legal requirement that communications be in writing. You agree to the use of electronic signatures, and our emailed notices or Site postings are deemed valid.
18. PAYMENTS, SUBSCRIPTION, REFUND, AND CANCELLATION POLICY
18.1 Plans and pricing. AppSign is provided on a subscription basis. The current plans, their prices and the allowances included with each — applications, testers, signing requests, storage and release expiry — are published at https://appsign.me/pricing_plans and form part of these Terms. A free tier is available. Enterprise subscriptions are provided under a separate written order.
18.2 Who sells and how you pay. We accept payments through two channels. The checkout page shows which one applies to your purchase.
(a) Paddle. Subscriptions purchased inside the AppSign application at app.appsign.me are processed by Paddle.com Market Ltd, which acts as merchant of record and authorised reseller for those purchases. Such purchases are therefore also subject to Paddle's buyer terms, and Paddle's name will appear on your card or bank statement and on your receipt.
(b) Stripe. Purchases made on the Site through a Stripe checkout are sold by Pixel Rainbow Inc. as seller. These are AppSign Basic and Pro subscriptions paid from https://appsign.me/pricing_plans, AppSign Store plans (Section 18A) and Third-party Products (Section 18B). Stripe processes these payments on our behalf as our payment processor. Your contract for the purchase is with Pixel Rainbow Inc.
18.3 Billing and renewal. Subscriptions are billed monthly in advance, in US dollars. For purchases inside the application through Paddle, applicable sales tax or VAT is added at checkout on the basis of your location. For purchases on the Site through Stripe, the price shown on the Site is the price you pay: no sales tax or VAT is added at checkout. Unless you cancel, your subscription renews automatically at the end of each billing period and the payment method on file is charged for the following period.
18.4 Cancellation. You may cancel at any time. For subscriptions paid through Paddle, cancel from the subscription section of your account or through the link in your Paddle receipt. For subscriptions paid through Stripe, email support@appsign.me from the address you used at checkout; we confirm the cancellation by email within one business day. A cancellation request received before the renewal date takes effect for that renewal even if we process it later; if you are charged after such a request, we refund that charge in full. Cancellation takes effect at the end of the current billing period: you keep access until that date and no further payments are taken. We do not pro-rate or refund the unused part of a period already paid for, except as set out in 18.5.
18.5 Refunds. We will refund the first payment of a new subscription in full if you ask us within 14 days of that payment and you have not made substantial use of the Service. Renewal payments are not refundable — cancel before the renewal date to avoid being charged. Separately, if the Service is unavailable or materially fails to work for reasons within our control, and we have not resolved the issue within five business days of you reporting it to support@appsign.me, you may request a refund for the affected period. Refunds are issued through the channel you paid with — Paddle or Stripe — to the original payment method. If you paid through Stripe and we have not activated your access within 24 hours of payment, you may cancel and receive a full refund of that payment. This Section 18.5 applies to AppSign subscriptions; refunds for AppSign Store plans and Third-party Products are governed by Sections 18A and 18B.
18.6 Failed payments. If a renewal payment fails, Paddle or Stripe, as applicable, may retry it over several days and notify you. If payment has still not succeeded after those attempts, access to paid features is suspended and, if payment is not received within a further 14 days, the subscription is cancelled. Your data is retained while the subscription is suspended and for 30 days after cancellation.
18.7 Changing plans. You may upgrade at any time; the new plan takes effect immediately and the difference in price is charged pro rata for the remainder of the current period. Downgrades take effect at the next renewal. Unused allowances do not carry over between billing periods. For subscriptions paid through Stripe, plan changes are made on request to support@appsign.me; we confirm the new price and the date it takes effect before applying the change.
18.8 Price changes. We may change our published prices. Existing subscribers will be given at least 30 days' notice before a change applies to them, and the new price takes effect at the first renewal after that notice. If you do not wish to continue at the new price, you may cancel as set out in 18.4.
18.9 Legacy plans. Subscribers who joined on a plan that is no longer published continue on the price and allowances they originally subscribed to, subject to these Terms, until they cancel or move to a current plan.
18.10 Disputes and chargebacks. If you believe you have been charged in error for any purchase, including AppSign Store plans and Third-party Products, please contact support@appsign.me before opening a dispute with your bank or card issuer — in almost all cases we can resolve it faster directly. We may suspend an account with an unresolved chargeback until the matter is settled.
18.11 Enterprise subscriptions. Enterprise subscriptions are priced and invoiced under a separate order form, which prevails over this section to the extent of any conflict.
18.12 Activation of Stripe purchases. Access bought through Stripe is activated manually. We activate AppSign Basic and Pro subscriptions and AppSign Store plans within 24 hours of a successful payment and confirm by email to the address used at checkout. If you already have an AppSign account, use the same email at checkout or tell us your account email, so that we activate the right account. A subscription stays active while it is paid.
18.13 Services not yet available. Pages marked “Coming soon” or “Out of stock”, including the pages at ai.appsign.me, describe services that are not yet offered for sale. They are not an offer, and no payment is taken through them. If you join a waitlist, we use your email address only to tell you when the service becomes available, as described in the Privacy Policy. Prices and terms will be published before sales start.
18A. APPSIGN STORE — ORGANISED APP TESTING
18A.1 What we provide. AppSign Store plans are a service: we organise the testing of your own iOS applications. You upload builds of your application and register your testers' devices, and we arrange Ad Hoc test distribution of those builds to those devices. We do not sell or supply applications of others, and we do not install applications on the devices of people who are not testers of your application.
18A.2 Testers and developer accounts. Test distribution runs under Apple Developer Program accounts of testers who take part in testing your application as members of its testing team and who agree to their account being used for that testing. Every device you register must belong to such a tester. You confirm that you have the right to distribute each build you upload for testing. You may not use AppSign Store to distribute an application to the public, or to sell or give it to end users. AppSign Store is not public distribution and does not replace the Apple App Store.
18A.3 Plans. Starter and Light are one-time payments for one device, valid for up to one year as stated on the plan page; on Light, the provisioning profiles are unlocked and set up in advance in the Apple Developer Program. Premium is a subscription billed monthly, every six months or yearly: you pay only for the number of device slots you need, and changing the device in a slot is free.
18A.4 Downtime. Testing can be interrupted — for example, if Apple revokes or does not renew a certificate or provisioning profile, or while a new device is being processed. On Premium, we compensate every such interruption by extending your subscription by the length of the downtime, including the time taken to process a new device, at our expense. Starter and Light include no downtime compensation: if testing on the device stops, a new purchase or an upgrade to Premium is required.
18A.5 Activation and refunds. Plans are activated manually within 24 hours of payment (Section 18.12). To activate a plan we need the device identifier (UDID) of each registered device; see the Privacy Policy. You may cancel and receive a full refund at any time before activation. After activation, we refund the plan in full if testing cannot be set up on the registered device and we have not resolved the issue within five business days of you reporting it to support@appsign.me. Premium renewals follow Sections 18.4 and 18.5.
18A.6 Apple. AppSign Store is not affiliated with or endorsed by Apple Inc. Your use of Apple's software and services remains subject to Apple's terms. Nothing in this Section limits rights you have under consumer protection laws that cannot be excluded by contract.
18B. THIRD-PARTY PRODUCTS (DISTRIBUTION)
18B.1 Definitions. “Product” means digital content, an online course or programme, software, an application or an online service offered on the Site, including in the AppSign Library at library.appsign.me. “Rightsholder” means the person who owns the rights to a Product and provides it. “Product Page” means the page of the Site that describes a Product: its Rightsholder, content, language, format, term of access, price, billing period (if any) and how access is provided. The Product Page forms part of your contract for that purchase.
18B.2 Our role. We sell Products either as their owner or as a distributor under an agreement with the Rightsholder that permits us to sell access to the Product. Where a Product does not belong to us, its Rightsholder is named on the Product Page. For every purchase, Pixel Rainbow Inc. is the seller and your contract is with us. The Rightsholder is responsible for the content of the Product and for providing access to it, and we are responsible to you for the purchase as set out in this Section.
18B.3 Access. After a successful payment we pass your order to the Rightsholder, who provides access in the way described on the Product Page, usually by email to the address you gave at checkout. Unless the Product Page states a different period, access is provided within 48 hours of payment. If you have not received access by then, contact support@appsign.me.
18B.4 Using a Product. Your use of a Product is subject to the Rightsholder's own terms and rules, made available on the Product Page or when access is provided. Unless the Product Page allows it, you may not share your access with others, and you may not copy, resell or publicly distribute the Product.
18B.5 Support. We are your first point of contact for questions about payment, access, cancellation and refunds: support@appsign.me. Questions about the content of a Product may also be sent to the Rightsholder using the contacts on the Product Page.
18B.6 Refunds. You are entitled to a full refund if: (a) you ask before access has been provided; (b) access has not been provided within the period in 18B.3 and is still not provided within two business days of you contacting us; or (c) the Product materially differs from its Product Page and the issue is not resolved within 10 days of you reporting it. In addition, for a one-time purchase you may request a full refund within 14 days of payment if you have not started to use the Product — for example, have not opened its materials, attended a session or downloaded its files. Approved refunds are issued through Stripe to the original payment method within 10 business days; the time for the money to reach you depends on your bank.
18B.7 Subscriptions to Products. Where the Product Page offers a Product by subscription, it renews automatically for the billing period stated there until you cancel. You may cancel by emailing support@appsign.me; cancellation takes effect at the end of the current billing period. Renewal payments are not refundable, except under 18B.6(b) or (c).
18B.8 Liability. Our liability for a Product is limited as set out in Section 14. Nothing in this Section limits rights you have under consumer protection laws that cannot be excluded by contract.
19. MISCELLANEOUS
These Terms of Use, along with any policies posted on the Site, constitute the entire agreement between you and AppSign.me. Our failure to enforce any provision does not waive our rights. We may assign these Terms at our discretion.
Non-Solicitation and Confidentiality:
You agree not to use any confidential information obtained through the Service to directly compete with or harm AppSign.me. This provision is solely intended to protect our proprietary information and does not impose a general non-compete obligation.
19A. FORCE MAJEURE
Neither party shall be liable for any delays or failures in performance resulting from events beyond their control (e.g., natural disasters, war, terrorism, government orders). In such cases, the affected party will notify the other as soon as possible.
20. CONTACT US
For questions, concerns, or legal notices regarding the Site or these Terms, please contact us at:
legal@appsign.me. For billing, access, cancellation and refund questions about any purchase, contact support@appsign.me.